New Step by Step Map For Home Cleaning Service



As a Maid Service Provider, have you ever arrived to a customer's house, you've bid for a specific quantity of time, or a particular job, and you arrive, and there's additional work needed? What in the world do you do?

All right, now that is a trick question, since we have allocated a particular amount of time based upon a person's house when we went to bid the preliminary contract, right? Now, when you get to a customer's home, and it's really crucial to do this up front, when you get to a consumer's house and you're walking through your house with the customer. You have to ask the client about this concern, "Did you just get your house before I arrived here, or is your home always in this condition? If I offer you a price based upon this condition of your house, when I arrive each time to clean, I expect your house to be in this condition.

If I show up and there's spaghetti all over the kitchen area, or if there are toys all over your house, or there's laundry and stuff tossed about, there's mess everywhere, it's going to take a lot more time than I'm bidding for today. In the event that I get here and your home is simply trashed for whatever reason, and in some cases it happens, I either need to charge you more of a higher rate, or I need to just get the mess and let that be the cleaning of the day. Which is it?" And let the customer decide. Since the customer in some cases will say, "I would rather you get the clutter, due to the fact that in some cases my home is just cluttered, and I do not have time to pick it up." There are other clients that state, "I do not wish to pay extra money to have you come at your cost and get my mess." All right, then from day one, let's agree that when I show up, your home will be in this condition. You need to have that conversation because if you're showing up now, and their house keeps getting messier and messier, either the nanny needs to pick up the toys, or the homeowner has to pick up the toys, or the child whose toys they belong to has to get the toys.

I do not really care who it is, but unless they have specifically contracted you to choose up the mess, then that requires to be a discussion that you have with the house owner, because no one is paying you right now to pick up the clutter, and you have another house to clean up when you're done here. If you have 2 or 3 homes in a day, whether you confess it or not, it's on a timed schedule.

When the time for that home is up, you can't keep remaining and cleaning up, since then you lose revenues from the next house you're supposed to go provide service. When I bid the job, your house was in this condition, and now that I've gotten here, every time there's more and more mess.



I did not budget the mess time into the task and the cost that I provided you. Would you like me to charge you more money and require time away from another customer so that I can broaden your window of time, or would you like to get the clutter before I show up?"

Now, a lot of individuals when you give them the option, they don't wish to pay the additional money, because home cleaning is not always a low cost, and they can inexpensively get their own toys, or teach their children to put things away after they're done. I've seen really, really tiny kids that are well-trained to put their toys away when they're done playing. It is a learned skill, and it's something a mother or father can learn and teach their kids. Then children can help moms and dads save that additional money rather than pay it to the maid service.

So it's simply a conversation you have to have. Do not worry about if they're going to be upset.

"Your home is a mess, you employed me. I need to help you, you need to assist me comprehend what those solutions are. The two of you need to come up with the answer.

Up until next time, leave the world cleaner than when you found it.

About Maid Service Direct
Maid Service Direct is Philadelphia's premier home cleaning and maid service. They offer convenient online booking for the busy homeowner. With professionally trained maids go here that are vetted and personally interviewed homeowners can get a high quality home cleaning service from trustworthy maids. Contact Maid Service Direct to schedule your home cleaning and experience what luxury service is all about. Order online today and get back your time.

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Maid Service Direct
208 S Ithan St.
Philadelphia, PA 19139
(215)398-6227

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